Shipping & Returns

At Ovapac, we ship our sustainable alternatives to plastic products worldwide via Aramex. Here's what you need to know about our shipping policy:

  • Shipping Locations: We deliver to all countries listed in our shipping destinations using Aramex.

  • Processing Time: Orders are typically processed within two business days.

  • Shipping Methods: We use Aramex for shipping, ensuring reliable and efficient delivery.

  • Shipping Costs: Shipping costs are calculated based on the destination, weight, and shipping option selected. As a reference, the average weight of a package is approximately one kilogram.

Returns Policy:


  • We want you to be satisfied with your Ovapac purchase. Here are the details of our returns policy:

  • Eligibility: Unused and unopened products can be returned within 30 days of purchase.

  • Return Process: Please contact our customer service team to initiate the return process and receive the necessary instructions.

Refund:

 

  • Upon receiving and inspecting the returned product, a full refund will be issued.

Exchanges:

  • We accept exchanges for defective products or items shipped incorrectly.

WHY CASSAVA?

Cassava, a South American root vegetable and South East Asia, traditionally used for food and medicine, has emerged as a key ingredient in eco-friendly, biodegradable bag production, surpassing both paper and traditional plastic bags in performance and environmental impact.

Fully Biodegradable and Compostable

Nature-friendly and safe to be consumed by microorganisms

Soluble in hot water

Organically made of renewable resources

Low OTR (oxygen transmission rate) for health and safety